The IDC MarketScape report found that Ricoh’s portfolio is designed to address customers’ document and information security pain points and buyer needs across all verticals and company sizes.

IDC’s MarketScape report stated that Ricoh has deep industry expertise, managed services capabilities, and is aligned with customer demand. IDC’s report, Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor Assessment, examines Ricoh’s strategy and identifies how the firm differentiates itself to create value around protecting, managing and connecting business systems.

“IDC says our consistent global delivery model and customer-driven approach are key to our success,” said Jacques van Wyk, CEO of Ricoh SA. Today’s workplaces are more connected than ever, which means keeping information safe is both a bigger and more important task.

“Overall, Ricoh’s deep industry expertise, managed services capabilities, and alignment with customer demand continue to position Ricoh as a leader in providing offerings to address security in the print and document environment,’ said Robert Palmer, Research VP for IDC’s imaging, printing, and document solutions group.